With Help From Lemon Law Attorneys Los Angeles Consumers Can Beat Unscrupulous Suppliers

By Jeffrey Fisher


Few things are as disappointing as buying something only to find out that it does not work properly or that it does not work at all. Sometimes products pose a danger to consumers. In the past, consumers had very little muscle when it comes to getting satisfactory results after complaints to dealers, suppliers and manufacturers. Now, however, with lemon law attorneys Los Angeles citizens can take on the big boys and win.

Many consumers think that they are fully protected because they have been issued with a warranty. In most cases they are in for a rude awakening if they need to have that warranty honoured. There are two different kinds of warranty. Express warranties are in writing and often form part of the sales agreement. This warranty is supplied by the manufacturer but the many exclusions and the limited scope of such warranties often render them almost useless.

There are implied warranties too. They are seldom in writing but they are they promises that suppliers make regarding the quality of the product, the features that it offers and the conditions under which the product can be used. Suppliers promise to repair or replace products that do not conform to the promises made by the supplier. Sadly, this seldom happens unless the consumer goes to great lengths to obtain satisfaction.

In the United States, consumers first received formal legal protection when the Magnuson Moss Warranty Act was passed in 1975. This act is limited, however, and only address consumer goods such as cars and a limited range of electrical and electronic goods. Luckily, many states introduced additional legislation that has a much wide scope and that provide better protection for consumers and that make provision for hefty penalties for those contravening the consumer protection laws.

Consumers cannot approach the courts until they have made efforts to settle their disputes with the manufacturer or supplier. Consumer experts advise that all complaints must be done in writing and that consumers must take care to keep meticulous records of all calls and meetings related to their complaints. These records will be very important if the legal route is eventually the only solution to the problem.

Before any reputable lawyer will accept a consumer case, he will initially ensure that the complainant has a valid case and also that sufficient efforts have been made to settle matters with the supplier or the manufacturer. Thereafter, he will contact the respondents to let them know them that he is handling the case and to give them another opportunity to settle the issue.

Sadly, it is only once manufacturers and dealers learn that a consumer has obtained legal representation that they are often much more willing to negotiate a settlement. They know that they will be facing severe penalties if found liable and they simply do not want to attract any negative publicity. They will also be kept responsible for paying the legal costs of the complainant.

Consumers should claim their rights. Manufacturers and dealers are prone to ignore complaints because they have vastly superior resources. However, if consumers refuse to accept poor service and faulty products, manufacturers will be forced to improve their standards and to be more careful with their quality control processes.




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