Nobody wants to save and scrape to buy a coveted product only to end up with a white elephant that does not deliver on promises made by the manufacturer. Unfortunately, this is exactly what happens to numerous consumers every year. The buy products that does not work, that pose a health risk or that do not have the features promised in advertisements. Fortunately, when approaching California lemon law attorneys Los Angeles citizens can make sure that their rights are protected.
Many consumers falsely believe that their interests are protected by the warranty that comes with the product. What most people do not realize is that there are two different types of warranties. Express warranties are those that are issued by the manufacturer and normally form part of the sales documents. These warranties are often extremely limited with numerous exclusions.
The other type of warranty is called an implied warranty and is seldom supplied in writing. This warranty promises that the product in question will perform as advertised, that it is safe to use and that it will comply to certain standards of quality. In terms of these warranties, suppliers undertake to replace or repair faulty products.
Consumers were given legal protection for the first time when the Magnuson Moss Warranty Act was passed in 1975. Sadly, this act only provides for consumer protection when vehicles or a limited variety of electronic goods are bought. Subsequently, many states have passed acts that provide consumers with protection related to a much wider range of potentially faulty products. Most acts provide for severe penalties, including heavy fines.
Consumers cannot initiate legal action against manufacturers and dealers before they have tried to resolve the matter with them directly. Experts advise that consumers put their complaints in writing and that they keep detailed notes when communication by telephone or face to face. It is important to records names, dates and times too. All documentation related to the faulty product should be kept.
When complainants reach the end of their tethers they can approach a lawyer, preferably a professional that specialize in this type of case. Reputable lawyers will first assess the case because sometimes it is simply not worth it to pay for legal action when the desired outcome is too small to justify the costs. In many cases this assessment is free of charge and can even be conducted on line or via email.
If the lawyer takes on the case, he needs to be armed with all the documents related to the purchase of the product and detailed records regarding the efforts the consumer has made to resolve the complaint. He will then contact the supplier. In the majority of cases suppliers agree to settle the matter out of court. They do not want the bad publicity or pay the cost of an expensive court case.
Consumers have rights and they should exercise their rights. Nobody should resign themselves to faulty products. Complaints should be lodged as soon as the fault is detected and the respondents should know that the complainant will do whatever is necessary to obtain a satisfactory outcome.
Many consumers falsely believe that their interests are protected by the warranty that comes with the product. What most people do not realize is that there are two different types of warranties. Express warranties are those that are issued by the manufacturer and normally form part of the sales documents. These warranties are often extremely limited with numerous exclusions.
The other type of warranty is called an implied warranty and is seldom supplied in writing. This warranty promises that the product in question will perform as advertised, that it is safe to use and that it will comply to certain standards of quality. In terms of these warranties, suppliers undertake to replace or repair faulty products.
Consumers were given legal protection for the first time when the Magnuson Moss Warranty Act was passed in 1975. Sadly, this act only provides for consumer protection when vehicles or a limited variety of electronic goods are bought. Subsequently, many states have passed acts that provide consumers with protection related to a much wider range of potentially faulty products. Most acts provide for severe penalties, including heavy fines.
Consumers cannot initiate legal action against manufacturers and dealers before they have tried to resolve the matter with them directly. Experts advise that consumers put their complaints in writing and that they keep detailed notes when communication by telephone or face to face. It is important to records names, dates and times too. All documentation related to the faulty product should be kept.
When complainants reach the end of their tethers they can approach a lawyer, preferably a professional that specialize in this type of case. Reputable lawyers will first assess the case because sometimes it is simply not worth it to pay for legal action when the desired outcome is too small to justify the costs. In many cases this assessment is free of charge and can even be conducted on line or via email.
If the lawyer takes on the case, he needs to be armed with all the documents related to the purchase of the product and detailed records regarding the efforts the consumer has made to resolve the complaint. He will then contact the supplier. In the majority of cases suppliers agree to settle the matter out of court. They do not want the bad publicity or pay the cost of an expensive court case.
Consumers have rights and they should exercise their rights. Nobody should resign themselves to faulty products. Complaints should be lodged as soon as the fault is detected and the respondents should know that the complainant will do whatever is necessary to obtain a satisfactory outcome.
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Find a list of the benefits you get when you use the services of an experienced lawyer and more info about well-respected California lemon law attorneys at http://kohenlaw.com now.
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