Why New Supervisor Training Services Found To Be Key A Key Ingredient Of Business Growth

By Nancy White


If commercial enterprises are to do well, then providing new supervisor training services needs to be a key element in their strategy. Yet to often it is in this area that enterprises fall down in so far as they tend to promote people into supervisory jobs before they have acquired the required expertise.

It is unlikely that a company would appoint a trades person or a technician without first verifying that they had both the skills and tools required to do the job. With supervisors, however, it regularly happens that new appointees are sent out into the workplace totally unprepared for the demands that lie ahead of them. As a result many newly appointed supervisory staff rapidly begin to doubt their own abilities, suffer crises of confidence and soon begin to fail in the execution of their core responsibilities. This leads to a vicious circle of anxiety and stress which in turn feeds back into the job situation only serving to make matters worse.

The heads of some companies seem to believe in a strange fallacy that leadership skills are incumbent within people from birth, or in other words people chosen with sufficient potential will cope with overwhelming situations in the workplace relying solely on raw intrinsic talent. Another fallacy is the belief that if any employee excels technically, he or she will also be likely to succeed with supervisory duties. This theory stems from the belief that the technical aspects of a job are the most important, and it is simply assumed the individual concerned will also have the ability to handle the man management tasks which are regarded more as an ancillary function.

Naturally a thorough understanding of the job technicalities is necessary, but leading businesses are aware that their success relies largely on developing the competency of their man management. The coaching and growth of man management skills is a practice that should take place both before and then throughout the job holders tenure. Some organizations actually see this type of training and development as a set of tools deemed essential for management to function correctly. In many instances bigger organizations would have a department to provide this training themselves. Smaller organizations take advantage of the many programs available through specialized training companies.

Typically a leadership development program would be split into the following main categories of development. Firstly leading people which would involve the subjects of motivation and empowerment, decision-making and problem solving, communication and how to select and develop people for your team.

Planning is another vital tool in the supervisory toolbox. Course material here should cover subjects such as the importance of planning and why companies place such importance on this function. The effects, both positive and negative planning can have on business outcomes. Acquiring the skills to forecast, how to set objectives and creating action plans are also important. A sound knowledge of policies and procedures are important for businesses, particularly regarding those dealing with workplace health, safety and environmental security.

Naturally one of the most important skills for a new supervisor is the actual business of workplace organization which is really the nuts and bolts of how to direct people to get work done. Delegation is probably the most critical skill a supervisor requires to manage workplace teams effectively. The key to good delegation is sound communication with and among teams and in building effective relationships.

No supervisory development program would be complete without acquiring the skills to control and monitor progress within the organization. This would include the methods through which performance is measured, evaluated and where necessary action is taken to correct and improve performance.

If supervisors are to be successful, and companies should sincerely wish that they are, then it is absolutely necessary to invest the time and resources to make this happen. Empower line mangers with a decent set of tools.




About the Author:



Aucun commentaire:

Enregistrer un commentaire